Heroic Hearts Inc. ("Heroic Hearts") is committed to your privacy. We created this privacy policy ("Privacy Policy") so that you can understand the care with which we intend to treat your information and to inform you of our information gathering and dissemination policies for www.heroichearts.ca (the "Site"). You can generally visit our Site without revealing any personal information about yourself. However, when you engage in certain activities on the Site, such as registering to download a White Paper, we may ask you to provide certain information that is personally identifiable.

Acquisition of Information


Heroic Hearts collects information from you in the following ways:

  • User supplied information: Our registration process requires your e-mail address. In addition, our registration process allows you to provide the following information at your option: personal name, title, address, phone number, company name and job title. From time to time, we may request additional information.

  • Cookies: Our Site uses "cookies," small files that are sent to your browser and stored on your hard drive. A cookie does not contain any personally identifiable information, but it does enable Heroic Hearts to record how and when you use the Site. It is possible to configure your browser to reject cookies by modifying the browser settings or preferences.

Use of Information

We may use the information we collect as follows:

  • The non-personally identifiable information that Heroic Hearts collects is used to better target content in an effort to create a more relevant experience for every user. The information is also used to predict responses to offers and which content is most appropriate for different individuals.

  • If you choose to provide Heroic Hearts with personally identifiable information, we may utilize such information for marketing purposes, and this use may result in follow-up communications from Heroic Hearts. In addition, that information may be combined with information collected from other sources to assist with targeting content to your preferences.

Sharing Information with Third Parties

All personally identifiable information you provide is maintained in confidence by Heroic Hearts. There are cases where your personally identifiable and non-personally identifiable information is shared with third parties, as described below:

  • Your non-personally identifiable data may be shared with third-party partners of Heroic Hearts on an anonymous basis.

  • When you request information from Heroic Hearts or one or more of our clients, we may transfer that information within Heroic Hearts or route your information to our client(s) so that they may provide the information that you requested. We may also disclose information to a third party who provides substantially similar services as the original service about which you requested more information. In such situations, we will provide you with an opportunity to opt-out of such sharing.

  • In addition to the above situations where your information may be shared with others, there is also the possibility that Heroic Hearts, or part(s) of the company, may one day be purchased by, or merged with, another company. In the event of such transaction, the acquiring (or merging) company will have access to all collected personally identifiable information.
    Heroic Hearts may share your information as necessary to comply with a court order or to cooperate as legally required with government and law enforcement officials.


Data Quality

Heroic Hearts would like to maintain the accuracy of your personally identifiable information. Should you need to update or correct your information, please send changes to the address below.

Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of personally identifiable information, we have put in place reasonable safeguards to secure the information we collect online.

Children

In compliance with the Children's Online Privacy Protection Act (COPPA), Heroic Hearts websites are not directed at children under thirteen years of age, and Heroic Hearts does not intend to collect personally identifiable information from such individuals.

Due to the Internet's rapidly evolving nature, Heroic Hearts may need to update this Privacy Policy from time to time. If so, Heroic Hearts will post its updated policy at www.heroichearts.ca. Heroic Hearts encourages you to review this Privacy Policy regularly for any changes.


Questions?

If you have any questions or suggestions about our privacy or security policies, or if you wish to opt-out or have your information removed from our database, please feel free to contact:
Kirk Wannamaker
Business Manager
519-498-9273
kirk@heroichearts.ca